Rob Sapsford [email protected] ❖ (678) 235-4136 ❖ Atlanta, GA
schedule a meeting: schedule.robsapsford.com LinkedIn: www.linkedin.com/in/rob-sapsford
Overview
Results-driven professional with over two decades of experience in cloud and on-prem architecture,
infrastructure management, systems integration, and cybersecurity. Recognized for exceptional
troubleshooting skills that minimize downtime and optimize performance across complex IT
environments. Demonstrated success in architecting and implementing large-scale infrastructure
solutions, integrating modern technologies, and leading data center migrations with strategic precision.
Known for enhancing business operations through seamless technology integration, developing revenue-
generating services, and elevating cybersecurity capabilities.
Certifications
Certified Information Systems Security Professional (CISSP) - ISC²
AWS Solutions Architect – Associate (AWS-SAA) - Amazon Web Services
Project Management Professional (PMP) - Project Management Institute
LogicMonitor Certified Professional (LMCP) - LogicMonitor
Professional Experience
ADCom Solutions 2019 – Present
Solutions Architect / Consultant Atlanta, GA
- Architected and deployed ADCom Solutions’ flagship cloud-based monitoring platform, enhancing
real-time visibility and proactive network management.
- Created numerous custom data sources in LogicMonitor and other platforms for tailored monitoring
of hardware and API-based solutions, ensuring comprehensive oversight and proactive issue
resolution.
- Integrated various systems into LogicMonitor and ServiceNow, enabling seamless data exchange and
improving operational efficiency through automation and streamlined workflows.
- Led integration of ServiceNow with SD-WAN and cybersecurity controllers (Meraki, VeloCloud,
Cradlepoint) through advanced RESTful API configurations, automating critical workflows.
- Designed and implemented Single Sign-On (SSO) for customer-facing portals, streamlining
authentication across multiple platforms (ServiceNow, Zenoss, Sisense) using Auth0.
- Modernized and maintained legacy SNMP-based monitoring solutions, managing diverse
technologies, including VMware, MariaDB, Linux, Windows, NetFlow, and Perl.
- Developed and administered revenue-generating managed services, significantly expanding the
company’s service portfolio.
- Deployed AT&T Unified Security Monitoring (USM), a SIEM platform, elevating cybersecurity
capabilities and enabling comprehensive threat detection and incident response.
Change Healthcare 2018 – 2019
Mergers & Acquisitions Project Manager – Contract Nashville, TN
- Project managed migrating acquired entities' data centers to the Change Healthcare data centers,
ensuring adherence to information security policies and procedures.
- Provided infrastructure and information security consulting to project teams during migration.
UnitedHealth Group 2014-2018
Mergers & Acquisitions Consultant - Contract Atlanta, GA
- Remediated server and storage infrastructure of acquired entities to align with United Healthcare's
network and information security standards.
- Served as project manager and lead technical resource for multiple data center migrations.
UnitedHealth Group 2009-2014
Senior Director, Enterprise Server / Storage Atlanta, GA
- Managed a team of infrastructure and data center engineers, overseeing all data center and
infrastructure projects.
- Provided root cause analysis and problem resolution, managing server hardware, Linux, Windows,
SAN, virtualization, and vendor relationships.
Arsenal Security Group 2007-2009
Cybersecurity Consultant Atlanta, GA
- Delivered PCI and security consulting services, conducting assessments and implementing
remediation for external customers.
- Implemented IT solutions and performed PCI compliance evaluations.
Various Positions / Consulting Engagements 1991 - 2007
Infrastructure Manager / Consultant Atlanta, GA
- Provided IT solutions, project management, risk management, and cybersecurity across various
industries.
- Managed teams of network infrastructure and server support engineers, overseeing nationwide
networks for critical monitoring purposes.
Skills
Programming & Scripting: Python, Groovy, Perl, Shell scripting, RESTful API integrations, and automation
frameworks.
Infrastructure & OS: Extensive experience with Linux (various distributions), Windows Server
environments, VMware virtualization, SAN storage solutions, and cloud-based infrastructure services.
Monitoring & Automation: Proficient in developing custom monitoring solutions using LogicMonitor and
other monitoring platforms integrating with platforms including but not limited to ServiceNow and
Zenoss.
Networking & Protocols: In-depth understanding of networking protocols (TCP/IP, SNMP, NetFlow, BGP,
OSPF) and experience managing SD-WAN solutions (Meraki, VeloCloud, Cradlepoint).
Cybersecurity: Knowledgeable in implementing and managing cybersecurity measures, audits,
assessments, and vulnerability management.
Cloud Architecture & Services: Skilled in AWS services and architecture, with experience deploying
resilient and scalable solutions with additional experience in other cloud platforms.
Project Management: Strong background in leading complex data center migrations, mergers &
acquisitions projects, and infrastructure upgrades, utilizing methodologies that ensure efficiency and
minimal disruption.
Education
Bachelor of Science - Electrical Engineering (Kennesaw State University)
